This Privacy Notice (“Notice”) applies to personal data Air Pros Solutions LLC and any of its related companies or affiliates (collectively, “Air Pro,” “we,” “us,” or “our”) collects. This Notice also covers rights and choices related to your personal data.
We collect data about you in different ways. For example, we collect data:
Directly from you. This includes when you book online, sign up to get our emails, or contact us.
Automatically. This includes through cookies, server logs, and other toolson our website or apps.
From other sources. These can include our affiliates, vendors, publicly available sources, and other companies.
The following are a few examples of our collection and use of data:
Context
Types of Personal data
Primary Purpose
Account Registration
We collect your name and contact information when you book our services that we may use to make an account for you.
We provide account related functionalities to users. Accounts can offer easy checkout, saved preferences, and purchase history.
Client Information
We collect the name and contact information of our clients and their employees with whom we may interact.
We have a legitimate interest in contacting our clients and communicating with them about business activities such as projects, services, and billing.
Your Use of Our Website
We use technology (e.g., a cookie or a pixel) to learn how you engage with our websites. This may include which links you click or what you type into our online forms. We may also track your IP address, the website that referred you to us, and data about your device.
This technology helps us to make sure our websites operate. We also use it to understand how you interact with our websites, gather analytics, improve our websites, and learn your preferences. We may also use this data to help detect and prevent fraud. Where required by law, we base the use of technologies upon consent.
Technology on Our Website for Targeted Advertising
We may let third parties place tracking technology on our websites (e.g., a cookie or a pixel). The third party might also collect data over time and across other websites. Among other things, they may use this data to serve ads tailored to your interests, which may include ads about our products or services.
Some of our websites may ask for your consent to use tracking technology; others may provide you with the option to opt-out of such technology.
Email Interactions
If you receive email from us, we may use tools to capture when you open our message, click on links or banners in it, or make purchases after receiving an email.
We can improve our services by understanding how you engage with our messages.
Job Applicants
If you apply for a job, we collect information needed to process your application. This may include your social security number. Providing this information is required for employment.
In some contexts, we are required by law to collect data about applicants. We also may use your data to evaluate your application or consider you for other positions.
Feedback/Support
If you provide feedback or contact us for support, we collect your name and email, as well as other content that you share to reply.
We assess and develop our services by receiving and acting upon feedback.
Mailing List
When you sign up for our mailing lists, we collect your email or postal address.
We aim to share information about our products and services.
Order Placement
We collect your name, billing, shipping, and email addresses, phone number, and credit or debit card information when you place an order for our services.
We use your information to perform our contract to provide products or services.
Partner Promotion
We collect data that you provide as part of co-branded promotions with other companies.
We have a legitimate interest in fulfilling our promotions.
Surveys
We collect data you share through surveys. If a survey is offered by a third-party service provider, the third party’s privacy notice applies to the collection, use, and disclosure of your data.
We want to increase our understanding of your opinions.
How We Use Data
We also use data to:
Identify you when you visit our sites or call our offices.
Complete transactions.
Improve or create services and products.
Streamline checkouts.
Conduct analytics.
Connect with you (e.g., addressing your requests, inquiries, issues, or feedback).
Market our products or services.
Market the products or services of our business partners.
Find and prevent malicious, deceptive, fraudulent, or illegal activity (e.g., activities that might harm the rights, property, or safety of our company, users, employees, or others).
Find and prevent security incidents.
Enforce our policies and agreements.
Debug, find, and fix errors that impair our website and services.
Comply with legal or regulatory obligations.
Establish or exercise our rights and defend against legal claims.
Serve administrative purposes and manage our relationships.
For other reasons with your consent.
To the extent we store and use deidentified personal data, we will not try to reidentify the information, except to test our deidentification methods.
How We Share Data
In addition to the specific situations discussed elsewhere in this Notice we may share personal data in the following situations:
Affiliates and Acquisitions. We may share data with our affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If a company acquires or enters negotiations to acquire, our company, business, or assets, or if we enter bankruptcy proceedings, we may share data with acquirers or potential acquirers as part of such sale, or in anticipation of such a sale.
Other Disclosures without Your Consent. We may share data to cooperate with law enforcement, participate in a legal process, or for legal compliance. We may share your data to establish or exercise our rights, to defend against legal claims, to investigate, prevent, or act on possible illegal activities, threats to safety of person or property, or a violation of our policies. Your data may be shared to ship products to or provide services by a third-party agent.
Public. Some of our websites may allow for comments or reviews in a public forum. If you post on these pages or submit a review for publication, what you share may be publicly available.
Service Providers. We may share your data with service providers. Service providers may help us to run our website, manage customer records, conduct surveys, provide technical support, process payments, fulfill orders, and more.
Professional Services. We may share personal data with our professional service providers, such as auditors or lawyers.
Other Disclosures with Your Consent. We may share your data with third parties when you consent or direct us to.
We do not sell personal information for money. We may engage in behavioral-based advertising. For information about how to opt-out see the Your Choices section.
Your Choices
Some jurisdictions give you a right to make the following choices about your personal data:
Access. You may request access to your personal data or confirmation that we have data about you. In certain limited cases, you may ask to receive access to your data in a portable, machine-readable form.
Change. You may ask us to correct inaccurate or incomplete data. Note that we may keep historical data in our backup files as permitted by law.
Deletion. You may ask us to delete your personal data. If required by law, we will grant such a request, but note that in many cases, we must keep your personal data to comply with legal obligations, resolve disputes, enforce agreements, or for other business purposes.
Opt-out of Sharing or Selling for Targeted Advertising. You may choose to opt-out of browser-based targeted advertising on banners presented on our websites. You may also broadcast the global privacy control signal from your device. Note that if you change browsers or devices you will need to choose to opt out of the browser-based targeted advertising on banners presented on our websites on your new device or browser, or broadcast the global privacy control, from your new device or browser.
Online Tracking. We do not recognize the “Do Not Track” signal.
Promotional Emails. You may choose to provide us with your email address to allow us to send newsletters, surveys, offers, or other promotional content , as well as targeted offers from third parties. You can stop receiving such emails by following the unsubscribe instructions at the bottom of those emails. If you choose not to receive such emails, we may still send you service-related communications.
Promotional Text Messages.If you get a text message from us that has promotional content, you can opt-out of future text messages by replying “STOP.”
Not all the rights above are absolute, and they do not apply in all circumstances. We may limit or deny some requests because the law permits or requires us to. We will not discriminate against individuals who exercise their privacy rights under applicable law.
Submitting Requests
You may exercise the above rights by contacting us via the contact information below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.”
As required by law, we will require you to prove your identity . We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the last service you purchased from us, or the date of your last service from us. We may also ask you to share a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal data about you in our files.
In some circumstances, you may designate an authorized agent to exercise certain privacy rights on your behalf.
How We Protect and Retain Data
No method of internet transmission or electronic storage is fully secure. While we use reasonable efforts to protect your personal data, we cannot guarantee its security. If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits.
We keep your personal data for as long as necessary to fulfil the purposes in this Notice unless a longer retention period is required or permitted by law. This includes the purposes of satisfying legal, accounting, or reporting requirements.
Third-Party Applications/Websites
We may provide links to websites and other third-party content or services that we do not own or operate. We have no control over the privacy practices of websites or services we do not own. For details about such third parties’ privacy practices, see their privacy notices.
Changes To This Privacy Notice
Material changes in this privacy notice apply only to personal data collected after its updated and effective date. We may change our Notice and privacy practices from time to time by posting a new notice on our website. When we do, any material changes in a new notice will apply to data that we collect after the new updated and effective date.
Contact Information
If you have questions, comments, or complaints on our privacy practices, or if you need to access this Notice in a different form due to a disability, please contact us. We will try to address your requests and provide you with additional privacy-related information.
